Privacy policy
www.carxdubai.com respects your privacy and is committed to protecting the personal information we collect from you through our website and mobile application (hereinafter referred to as the “Platform”). This Privacy Policy governs the manner in which we collect and use information, and by using the services on our Platform (“Services”), you agree to be bound by this policy. All references in this Policy to 'we/us/our' refer to Www.carxdubai.com. This Privacy Policy is in addition to any other terms and conditions applicable to the Platform. Specific privacy policies contained in documents provided by us should be read in conjunction with this Privacy Policy.
The https://www.carxdubai.com/ is not responsible for the privacy policies of websites to which it links. If you provide information to such third parties, different rules may apply to the collection and use of your personal information. You should contact these companies directly if you have any questions about their use of the information they collect.
The Website Policies and Terms and Conditions may be amended or updated from time to time to comply with requirements and standards. Therefore, customers are advised to visit these sections frequently to be aware of the changes on the website. The changes will take effect on the day they are published.
We reserve the right, at our sole discretion, to change or remove portions of this Privacy Policy at any time. You should check this Privacy Policy regularly to ensure that you are aware of any changes. We make no representations about third party websites that may be linked to the Platform. Information We Collect When you use the Services, you have the option to provide us with personal information, such as your email address, so that we can keep you informed. We use this information to provide the Services.
When you visit our platform, we may place one or more cookies (a small file that is stored by your browser to recognize you and remember your preferences). This helps us to improve our services by personalizing the information you request. If you do not want information to be collected through the use of cookies, you can refuse or accept the use of cookies in your browser. You can disable or control cookies by making a setting in your web browser or on your device. If you choose to disable cookies or Flash cookies on your device, some features of the Services may not function properly or may not customize the delivery of information to you. We cannot control the use of cookies (or the resulting information) by third parties, and the use of cookies by third parties is not covered by our Privacy Policy.
In order to provide you with services, respond to your inquiries, process your requests or improve the services we offer you, we may collect and process the following personal data about you:
- Information such as your name, email address and other contact details (including information you provide by filling in forms on the Platform).
- Any credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or disclosed to third parties
- We will not share any debit/credit card details with third parties
- We intend to take appropriate measures to ensure data privacy and security, including through various hardware and software methods. However, Www.carxdubai.com cannot guarantee the security of information shared online.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you are under no obligation to answer them.
- Please note that we may use your Internet Protocol (or IP) address (a unique number assigned to your computer server or Internet Service Provider (or ISP)). We use your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer our website(s). Your IP address is used to identify you, but does not contain any personal information about you.
How do we use your personal data?
Unless otherwise stated in this Privacy Policy, we do not sell, trade, rent or disclose the personal information we collect to third parties for marketing purposes unless you ask us to do so or authorize us to do so.
We may use personal information in the following ways:
- To ensure that content from the Platform is presented in the most appropriate manner for you and your computer and/or device.
- To provide you with service information, products or services that you request from us.
- We may (1) use the personal information we hold about you to provide you with information about offers, promotions, goods or services that we think may be of interest to you and (2) share your information with our service providers and other third parties so that they can contact you directly about their offers, promotions, goods or services.
- The Www.carxdubai.com platform allows users to access Facebook Connect to interact with friends and share on Facebook via friends' wall and news feeds. If you are logged in to Www.carxdubai.com and Facebook, your profiles will be merged when you click on "Facebook Login" and the email addresses match. If you are not currently registered as a Car X Portal user and use the social network connection features of the platform, you will first be asked to enter your social network login details and then be given the option to register and join Car X Portal.
- By using the Platform’s social network connection feature, you give us permission to access any elements of your profile information on social networks that you have chosen to share (in accordance with the settings you have chosen in your profile on a social network) and to use it in accordance with the social network’s terms of use and this Privacy Policy. If we use your personal data in this way, we will always give you the opportunity to request that your data is no longer used for direct marketing in the future.
- To allow you to participate in interactive features of our service if you wish to do so.
- To notify you about changes to our services and platform and to remind you of your password and username.
- We may share your Personal Data with third party service providers who work on our behalf or with us to provide some of the services and features of Www.carxdubai.com and to help us communicate with you. Examples of such services include sending emails, analyzing data, providing marketing support, processing payments, and providing customer service. We require our third party service providers to agree to use this information only to the extent necessary to provide the relevant services to us. We may share some or all of your personal information with merchants whose deals you have purchased for their commercial purposes and to provide the deal. If you do not want us to use or share the personal information we collect about you in the ways described in this Privacy Policy, you must not use Www.carxdubai.com.
- We may share your personal information with any company in our group. We may also share your personal data with third parties:
o in the event that Car X Portal Platform (www.carxdubai.com) sells or buys any business or assets;
o if Car X Portal Platform (www.carxdubai.com) or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets; or
o if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect the rights, property, or safety of Car X Portal (www.carxdubai.com), our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
- Retention of personal data - We will retain your personal data for as long as your account is active or as required to provide you with services and maintain a record of your transactions for financial reporting purposes. We will also retain your personal data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Communicating with you
If you prefer not to receive emails about our services, you can unsubscribe from such communications by following the instructions at the bottom of each of our emails.
Third parties
We use third parties to serve advertisements on our Platform, and these third parties may use cookies or other means to measure the effectiveness of their advertisements. Our Platform may also contain links to other, unaffiliated websites and/or contact forms to other, unaffiliated parties that may collect personal information. Our Privacy policy does not extend to these third parties or other websites and we encourage users to check directly with these parties for their privacy policies before providing any personal information to these companies.
Security
The security of your personal information and protection against unauthorized access is a top priority for us, and we take all reasonable steps to protect your personal information from unauthorized access, use, alteration, disclosure or destruction. We use a range of industry standard security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Although we have put in place physical, electronic and managerial procedures to safeguard and secure your personal information, we cannot be held responsible for any unauthorized access by third parties and we cannot guarantee that any personal information you provide or transmit via this Platform or by e-mail is completely secure. You cannot hold us responsible or liable in the event of data breaches caused by acts/omissions beyond our control. We may use the personal information you provide to implement appropriate anti-fraud controls. Personal information you provide to us may be shared with a credit reference agency or fraud prevention agency who may hold this information. This will only be done to confirm your identity.
Verification of your information
If you wish to verify the information you have provided to Www.carxdubai.com, you can contact us at the e-mail or address below. Our security procedures mean that we may require proof of identity before disclosing information. This proof of identity will be in the form of your e-mail address and password that you provided when you registered. You must therefore keep this information safe as you will be responsible for any action we take in response to a request from someone using your e-mail address and password. We strongly recommend that you do not use the browser's password saving function as this would allow other people using your terminal to access your personal information.
Reviewing, changing or deleting information
If you wish to review, change or delete any personal information we have collected from you, or if you wish to permanently delete your account, please use the "Contact Us" link at the bottom of each page (also found here) or contact the Car X Portal Admin Team.
If you delete your User Contributions from our Platform, copies of your User Contributions may remain visible in cached and archived pages or may have been copied or saved by other users of our Platform. Proper access to and use of information provided on our Platforms, including User Submissions, is subject to our Terms of UseCalifornia Consumer Privacy Act , Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, users/consumers of the Car X portal residing in Dubai have, among other rights, the right to:
o require Car X Portal, that collects a user’s/consumer's personal data, to disclose the categories and specific pieces of personal data that a business has collected about consumers/users.
o request Car X Portal to delete all personal data about the consumer/user that a company has collected.
GDPR data protection rights
We want to make sure that you are aware of all your data protection rights. Every user has the right to the following:
The right of access – you have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – you have the right to ask us to correct any information you believe to be incorrect. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data under certain conditions.
The right to restriction of processing – you have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.
Applicable law and jurisdiction
This Policy and your access to the Platform shall be governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai, excluding its conflict of law principles. Any disputes relating to this Policy or our handling of your personal data and general information shall be subject to the exclusive jurisdiction of the courts of Dubai.
Contact us
If you have any questions, complaints or suggestions about this Policy or if you believe that any personal information we hold about you is inaccurate or incomplete, please contact us at the following address and we will endeavor to respond to you promptly: info@www.carxdubai.com.